Generally Asked Questions

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Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www.classical-mail.com

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your username and password, then click cancel.

How can I cancel receiving your newsletters?
Your membership in our program allows classical-mail.com to send you email messages and advertisements. You may not cancel receiving email ads from classical-mail.com without terminating your membership in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
We only accept members from the following countries:

Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom and United States.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.

Am I allowed to sell my account or buy other members' account?
Unfortunately selling/buying accounts at Classical-Mail.com without prior approved is strictly forbidden, such actions will result in the termination of your accounts without any payments.

What should I do if I can not login?
If you find you are not able to login please do not contact us immediately. Please use the
"Password/ID" get back feature to rebuild your password or find your username. If it doesn't work for your, your account is most likely canceled or deleted.

For more details please refer to "Why am I suspended/canceled/deleted".

Earnings Questions:

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

When can I request payment?
You may request payment after you have earned the minimum payout, also you may rack up your credits and cash out at a higher amount. Currently we pay members out at $0.5, $2, $5 or $10 upon your request.

Please note that we will NOT pay you full earnings unless you have more than $10 in the account and you ask for that, or you are an upgraded member, when you request your payment please make sure you have your correct payment ID entered or your payment request will be denied.

How often can I request payment?
Free members can only cash out once per month, upgraded members can cash out once per week.

How can I request payment?
You can request payment at redemption area which is found from account menu after your login.

When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 30 days.

Am I obliged to perform valid searches if I participate in "Searches"?
No, you are NOT forced to perform valid searches, you search when you need to search and our advertisers pay you to visit their portal instead of "performing a valid search".

But we do not allow search opt-in members that participate in just for "earn quick buck" without real "interest".

Which countries are Search Friendly Countries?
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom and United States.

Only members from the above countries are allowed to have "Searches" and "Searches - Enhanced" checked on.


Referral Questions

How can I refer other members?
You can place your referral link on your website or add it into your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

Are my referral earnings working?
Yes, it takes many paid emails received by members to have referral earnings show up, even for members that have 100's or 1000's in their down line. Referral earnings are displayed once a referred member has earned their referring member at least 1 full cent. Technically a member with 1000 referrals that have each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown until an individual member has earned them 1 full cent.


Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

What kinds of advertisement(sites) you do not endorse?
We do NOT advertise for:
Sites for Drug Companies, or that advertise drugs.
Sites that promote any kind of hate.
Sites that promote violence of any kind.
Sites that promote Hacking, questionable or illegal activity.
Sites that do not pay members, or delete members when they reach payout.

Is there any limitations for Search Advertisement?
Yes we have special rules for search advertisement, please read more at here.

I have questions not answered on this page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner (upto 1 business days).